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Shipping policy

Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is shipped, you’ll receive a confirmation email with tracking details.

Shipping Times

  • Domestic Shipping (within [your country) 3–7 business days.

  • International Shipping: 7–21 business days depending on the destination and customs.

  • Please note: Shipping times are estimates and may vary due to factors outside our control (e.g., courier delays, customs inspections, holidays).

Shipping Rates

  • Shipping costs are calculated at checkout and depend on your location and order size.

  • Free shipping may be offered on orders over [X amount] (if applicable).

Customs, Duties & Taxes

  • International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer.

  • We are not responsible for delays caused by customs processes.

Order Tracking

  • All orders include tracking information. You can track your shipment using the link provided in your shipping confirmation email.

Incorrect or Missing Address Information

  • Please ensure your shipping details are accurate at checkout.

  • We are not responsible for orders lost due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

  • While we do our best to ensure timely delivery, we are not liable for lost or delayed packages caused by courier services or customs.

  • If your package is significantly delayed, please contact our support team and we’ll do our best to assist.